P.A. Inc. is committed to working with our clients in developing the straightest and strongest supply chain which will produce the most value-added results. We continually look for ways to eliminate any unnecessary links (duplicate, non-essential costs) in the supply chain between the manufacturer and the end user. All products we distribute are acquired factory new from the most reputable manufacturers in the world. We do not `broker’ material nor do we advocate the utilization of surplus goods. All our efforts are supported each and every day through a quantitative quality assurance department, which is second to none.
We maintain complete material traceability not only to the manufacturer, but to the origin of the material as well. Products provided by P.A. Inc. are supported by a complete set of original Mill Test Reports with shipment and with the billing notice if so required. All material composition and property data is retained in our in-house data storage and retrieval system. In addition, we have in-house positive material identification (PMI) capabilities utilizing a Nuclear Analyzer and an Optical Emission Spectrometer. This allows us to not only provide alloy verification, but also chemical content confirmation if so required. In house Certified PT Testing and Ultrasonic Wall Thickness Testing are available as well.
P.A. Inc. is certified to ISO 9001:2000 and is registered with Platinum Registration, an ANAB accredited registrar, registration number 04105411. We recently passed our 3 year follow up audit in flying colors.
All customer service representatives have direct customer communication capabilities via phone, fax, scanner, e-mail or Internet. We are continuing to upgrade our data environment capabilities as changes in the technology become available. This will allow us to continue to meet or exceed our customer requirements in this ever-changing market.
Today’s business climate is considerably different than in years past. We realize that to maintain market share and out perform the competition, P.A. Inc. must be a company ‘set apart’ from all others in our industry. In order for this to be the case, we must always be the most efficient in all facets of our business. All phases of our business must be continually scrutinized for improvements, which will result in meaningful, effective productivity gains.
We at P.A. Inc. firmly believe if we provide the best service, offer quality products at fair competitive prices, build strong relationships with our business partners, and strive for continuous improvement not only in our organization, but within our industry, we will maintain a strong competitive edge in our industry.
We know if given the opportunity, P.A. Inc. can provide you with the most value added supply chain for nickel, high nickel alloy and specialty stainless steel piping products.